FAQ

1. Are your Apple products genuine?
Yes, all the devices and accessories we sell are 100% genuine and sourced directly from Apple or authorized distributors.

2. How can I place an order?
You can place an order directly on our website by selecting the product, adding it to your cart, and completing the checkout process.

3. What payment methods do you accept?
We accept credit/debit cards, PayPal, digital wallets, and installment payment options for your convenience and security.

4. Do you offer international shipping?
Yes, we ship to multiple countries. Shipping fees and delivery times vary depending on the destination.

5. How long will delivery take?
Delivery usually takes 3–7 business days for domestic orders. International shipping may take 7–15 business days. Tracking information will be provided.

6. Can I return or exchange my order?
Yes, we offer returns and exchanges within 14 days of receiving your product, provided it is unused, in its original packaging, and accompanied by a receipt.

7. Do you provide warranty for Apple products?
All devices come with the standard Apple warranty. We also offer authorized repair and warranty services for additional peace of mind.

8. Can I trade in my old iPhone?
Yes, our trade-in program allows you to exchange your old device for credit toward a new purchase. Conditions apply depending on the model and condition.

9. How do I track my order?
Once your order is shipped, we will send you a tracking number via email. You can use it to monitor the delivery status online.

10. How do I contact customer support?
You can reach our support team via email, live chat, or phone. We are available to help with product inquiries, troubleshooting, and after-sales service.